- It requires solid processes to deliver excellence in customer service.
- Focus on employees first. Happy employees create happy customers!
- Be interested and not interesting! Listen to understand your customers’ needs.
- Measure. You cannot manage what you do not measure.
Cost and registration: $30 per person. STUDENTS ARE FREE. Call 814-949-5535 or email SRA1@psu.edu
3-D Printing for Start-ups at Catalyst Space